has. You can change your personal information, including your address, directly from your personal space to the "Addresses" tab - Edit.

b. If you have entered a bad email address when creating your account or if you want to modify your email address, you will not be able to access it to change it yourself. In this case, we ask you to contact us at the following address: info@kryneo.com. We will then be able to correct your email address for you.

Krynéo has a subscription service without obligation because in terms of food supplements no miracle recipe. It is important to consider things in the long term!
Our scientific experts thus recommend a minimum duration of 3 months of Krynéo to allow your body to draw sustainable profits.
In fact, taking food supplements adapted to your specific needs and the season is as essential for your health as to sport, sleeping well and adopting a balanced diet.
To go further, we invite you to read our article dedicated in our hair review: " Everything about food supplements "

Krynéo actually has a 100% flexible and non -commitment subscription service. Our goal is to help you take care of you in the long term, depending on the evolution of your needs and seasonal changes.
From your first order, you can adapt your Krynéo experience in complete freedom. You can, on the website:
• Suspend your subscription for an indefinite period

And, when the subscription is suspended, no more Krynéo order is planned without reactivation on your part.

And if you have any questions, our team remains available to accompany you.

To manage your subscription independently, you must:

1) Connect to your account on the Krynéo site. If you do not have an account, because it is possible to order without creating one, it is compulsory to do so for the management of the subscription.

2) Once in your account, you select "Manage your subscriptions"

3) Then the NUMBER of your subscription

4) From there you can:

- Hang your subscription

- Cancel your subscription

- Modify the delivery address

- Update the payment method

Impatient to receive your Krynéo cure?
To follow his status and preparation, go to your account at the "Account Home" tab.

Your order is saved
Your order is in preparation
Your order is currently in preparation by us and should be sent to you shortly.
Your order is shipped
Your order has been given to our Bpost delivery partner for Belgium and UPS for the rest of the world. Only a few days before starting your Krynéo treatment!
The delivery time will depend on your address.

Several options open up to you for payment according to the products you choose:

If you want you subscribe, you can only pay by bank card;

If you want to buy only per unit, you can pay by bank card and Paypal.

These options are available directly on the payment page, once you have composed and validated your basket.

In order to ensure the safety of online payments, these are made via the secure platform of our Stripe payment partner.
Know that we do not keep your bank details, however these are kept by Stripe in order to avoid entering your bank card during each renewal of your Krynéo subscription.

It is not possible to pay your Krynéo solution in several times for the moment. Nevertheless, know that we plan to offer new means of payment in the future.

Payment problems can have several causes:

Your bank issues a payment refusal (reached ceilings, insufficient funds);

Your card is not compatible with our site;

There is a bug on our site.

If none of the first two cases concern you, here is A few steps to do before contacting us:

1) Empty the cover of your browser then try the payment;

2) Try to make the payment from a private navigation window.

If none of these solutions work, write to us at the address info@kryneo.com And we will raise the problem to our technical team.

Take two capsules a day, each morning with a large glass of water, during your first meal of the day.

It is important to take the 2 capsules by eating or after eating so that the body is easier in view of the concentration of vitamins and minerals contained inside them.

Good to know: if you have trouble ingesting your capsules, you can also open them and pay their contents in a yogurt or a compote.

The balance of certain deficiencies cannot be restored in a few days and require longer complementation. For example, several months of complementation are essential to reach optimal zinc rates, which is necessary for hair growth.
The hair cycle is defined in 3 phases which are the anagen, catagen and telogen phase which correspond to the growth, rest and the fall of the dead hair. Between the moment when the hair dies and the moment it falls, they can happen up to 3 months! Reason for which after 1 month of treatment, the first results appear, but to take full advantage of the optimal effect of Krynéo, it is necessary to continue the cure at least for 3 months.

It is advisable to stop taking 1 month after each 6 -month cure.

Only natural components with proven effects during clinical tests are found in our formulas. These prove that after only 1 month of taking keratin extract (Cynatine® HNS), one of the components of Krynéo, the first results are apparent. The clinical study on Cynatine® HNS showed a decrease in hair loss at least 20 % for:
- 44% of patients after 30 days of treatment
- 91.6% of patients after 60 days of treatment
- 100% of patients after 90 days of treatment
In combination with the other ingredients in our Krynéo formulas, the effect will be all the more intense and rapid.

If you take Kryneo every day for 3 months, here are the *results you can observe:

Week 1-3: Your hair will find strength and shine.

3 weeks later: The fall of your hair will be braked and your hair will grow healthy.

3 months +: Stay engaged! Constance is the key for nourished and perfect health hair.

*The results may vary. Each person being genetically different.

Krynéo food supplements bring you the vitamins and minerals you are missing.

However, they do not replace a good lifestyle: it is important to adapt your habits according to the objective you want to achieve. Sport, food, a good sleep, ... you can put lots of things to optimize the results of your cure.

And of course a regular taking of your supplements ;-)

If you want to discuss it, do not hesitate to write to us to info@krynéo.com 

Krynéo Essential:

There is no age limit.

Kryneo Intense KR :

If you are a man, from 21 years old.

If you are a woman, from 18 years old.

No, there is no interaction with taking contraceptives.

Yes, Krynéo is suitable for people with diabetes. However, in rare cases, taking Krynéo Intense Kr Men in the long term can have adverse effects in patients with diabetes. It is advisable to ask your health professional for advice. Indeed, the tribulus, one of the components of Krynéo, has a hypoglycemic activity (which reduces blood sugar).

Yes since Krynéo is guaranteed without any allergen (gluten, lactose, soy, nuts, hazelnut).

Krynéo Essential

Yes, pregnant women are suitable. By the presence of vitamin A in our formulas, it is advisable to ask your gynecologist the opinion.

Kryneo Intense KR

It is not recommended to take the Krynéo Intense KR treatment during pregnancy and breastfeeding.  

Krynéo contains the resources that your hair needs and in this sense, it is specific to the hair.

Currently, the envelope of our capsules is made in animal gelatin (beef gelatin). We work to find an alternative that can accommodate our preparations without altering its efficiency.

With regard to ingredients The only substance that comes from an animal is Cynatine® HNS which is a soluble keratin powder produced from premium quality sheep wool by an exclusive and patented process which preserves the native profile of acids amino. Its major role is to bring a new completely natural source of keratin. Cynatine® HNS is assimilated by the human body orally, contributing to the improvement of the health and vitality of hair, skin and nails.

Once your order is validated, your order is prepared and shipped under 1 to 5 working days (90% of orders are shipped in less than 1 days). Orders placed before 2 p.m. are processed the same day (excluding weekends) after 14 hours they are treated J+1

You will then receive a Confirmation email with a follow -up link As soon as you ship your order.

THE delivery time Then depends on your shipping address and your delivery choice.

If you have the slightest concern or the slightest question, Do not hesitate to contact our customer service At the following email address: info@kryneo.com, Delphine is
Available to accompany you.

Krynéo can be delivered worldwide. Delivery times as well as shipping costs will be adapted according to the country of destination. For EU delivery, customs fees are applied.

In Belgium:

The delivery of your cure is ensured by our partner Bpost.

- € 4.90 for delivery in a relay point

- € 5.90 for home delivery

In France, Spain, Germany + rest of Europe:

The delivery of your cure is provided by our partner UPS.

- € 4.90 for a relay point (working day +2)

- € 6.90 for home delivery (working day +2)

In Switzerland:

Delivery is provided by our partner UPS.

- € 6.90 for a relay point (working day +3)

- € 8.90 for home delivery (working day +3)

For the rest of the world:

The shipping costs are always paid even for the cure 3 months.

Delivery is provided by our partner UPS.

- The amount of the costs will then be calculated according to the weight and the country of delivery at the time of the choice of delivery.

- It will also be necessary to add the customs costs which will be calculated by the competent authorities.

Oui, pour toute livraison en dehors de l'Union Européenne, des frais de douane peuvent s'appliquer. Ces frais sont déterminés par les autorités douanières du pays de destination et dépendent de plusieurs facteurs :

Facteurs influençant les frais de douane

1. Valeur déclarée du produit : Les douanes appliquent généralement un pourcentage basé sur la catégorie du produit et sa valeur.
2. Catégorie du produit : les compléments alimentaires sont soumis à des taxes ou droits spécifiques.
3. TVA locale : Dans certains pays, la TVA s'applique sur la valeur du produit + les frais d'expédition.

Livraison en Suisse et autres pays hors UE

• Pour la Suisse, les frais de douane s'appliquent exclusivement et incluent la TVA suisse ainsi que les frais de dédouanement.
• Pour les autres pays hors UE (Royaume-Uni, Norvège, Canada, etc.), les frais varient en fonction de la réglementation locale.

Comment anticiper ces frais ?

• Vous pouvez consulter le site officiel des douanes du pays concerné pour connaître les tarifs en vigueur.

For the delivery of your Krynéo order, two options are available to you:

Home delivery
We offer home delivery provided by our Bpost parties for Belgium and UPS for the rest of the world. Click here to find out more about our delivery times.

Delivery in withdrawal point
You can also opt for delivery in the withdrawal point of your choice. A selection of places will be offered to you

We are sorry that you could not receive your Krynéo order.

This will be returned to us by our delivery partner. Know that this return to the sender can take up to 1 month.

Once your package is received by our logistics center, you will receive an informative automatic email. We invite you to then follow the indications it contains so that we can provide a new expedition for you.

And if necessary, we invite you to contact Delphine at the following address: info@kryneo.com

These things can happen. In this case:
1. Check first of all the tracking link that you received by email and which is also in your account.
2. For Belgium, call Bpost and for other countries call UPS by mentioning your tracking number.
3. If you still don't have any news, contact us by mentioning your order number.

Contact us
by email

You can send us an email to info@kryneo.com And we will answer you within 24 hours, excluding weekends and holidays, where we will take note of your message the next day. Deadlines can vary very slightly during periods of tenders or on Monday for example, where we are in great demand. If you do not have a response passed this period, do not hesitate to call us directly at +352 26 95 70 56.

Contact us by phone

We can be reached by phone at +352 26 95 70 56 - Monday, Tuesday and Thursday of
9:00 a.m. to 5:00 p.m. and 9 a.m. to 12:00 p.m. Wednesday and Friday - to answer your questions.

Do you no longer want to receive our communications?
We are sad to see you leave but we understand.
To unsubscribe from our newsletters, nothing could be simpler: please click on the link provided for this purpose at the bottom of one of them.
If despite this action, you continue to receive them, please contact our support team at email info@kryneo.com so that we do it for you.
Also, do not hesitate to let us know what we could improve in these emails!

From an organic point of view, women and men 'hair do not have the same nutritional needs. In addition, the causes of hair loss vary according to the patient's sex. Our formulas are adapted to the specific needs of women and men, for example, vitamin B6, overused in women during their periods, is essential for the synthesis of cysteine, an amino acid necessary for the constitution of keratin and therefore hair . This is why, the Women Cure is more concentrated in vitamin B6.

Krynéo Essential

If you want to restore strength, vitality and volume to your hair and if you lose it more than usual (unbalanced nutrition, strong sun exposure, hair attacks: use of frost, aggressive shampoo, coloring, permanent or other), Krynéo Essential offers you on the one hand the constitutive bricks of the hair (keratin), and on the other hand all the vitamins and all the minerals necessary for a hair in perfect health.

Kryneo Intense KR

Kryneo Intense KR was specially designed to slow down the fall and boost hair regrowth in situations where these are intense. The composition of intense Krynéo KR responds to all the causes of hair loss, from daily stress to hormonal disruption, including poor scalp health. In the particular case of hormonal disruption, the latter translates into a surplus or a lack of certain hormones. Its composition aims to promote the hormonal environment and therefore reduce hair loss.

Krynéo is a new targeted solution to your specific needs. From an organic point of view, women and men 'hair do not have the same nutritional needs. In addition, the causes of hair loss vary according to the patient's sex. Our formulas adapted to the specific needs of women and men, take into account all the factors that directly or indirectly influence the health of the hair and provide a targeted response. The icing on the cake, Krynéo is only made up of concentrated natural ingredients and is 100 % free of excipients.

Yes, the company Bewway Distributor of the Krynéo cures received Halal certification for which it received the official logo as well as a certificate N °: Beww21119

Currently, it is possible to buy Krynéo:

- via our site,

- In pharmacy:

CNK Women 

Krynéo Essential 3 x 60 capsules: 4134508

Intense krynéo 2 x 180 capsules: 4134607

CNK Men

Krynéo Essential 3 x 60 capsules: 4134524

Intense Krynéo 2 x 180 capsules: 4134615

Krynéo is available in all pharmacies in Belgium and France.

For Belgium: Each pharmacist can order Krynéo if he is no longer available in his stock from his wholesaler by giving the CNK code relating to the cure he wishes:

For women: 

Krynéo Essential Women 3x60 Capsules:4134508

Intense Krynéo Kr Women 2x180 Capsules:4134607

For men: 

Krynéo Essential Men 3x60 Capsules:4134524

Intense Krynéo Kr Men 2x180 Capsules:4134615

For France: Each pharmacist can order Krynéo if he is no longer available in his stock from his wholesaler by giving the ACL code relating to the cure he wishes:

For women: 

Krynéo Essential Women 3x60 Capsules:6240929

Intense Krynéo Kr Women 2x180 Capsules:6240935

For men: 

Krynéo Essential Men 3x60 Capsules:6240930

Intense Krynéo Kr Men 2x180 Capsules:6240933

Krynéo is indeed a European brand In many ways.

Our supplements were formulated in the Nutri-Logics research laboratory In Luxembourg by Salva After years of research.

We entrust The assembly of our formulations to a manufacturer
French partner that we have chosen for its capacity for innovation and
his experience.

And finally, the Krynéo cures are distributed by Bewway based
Wemperardt in Luxembourg Where Delphine, of Belgian origin, managers everything.